Welcome to the Franklin Academy IT Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
HAVE YOU HEARD ABOUT FRANKIE?
Did you know that the newest member of the Franklin IT Team is "Frankie", our AI Support Chatbot? Frankie can answer questions about a number of topics. You can always find Frankie on the IT Kiteline page.
For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.